David Saidel established Saidel Associates with the goal of assisting clients in optimizing their telecommunications and customer service solutions. This includes contact center technology, core telecommunications infrastructure and cost containment. Successful project outcomes will be accomplished utilizing David’s experience and knowledge gained in over twenty-five years working in the telecommunications and customer service solutions industries.
A few of key organizations that have benefited from David’s knowledge and skills are AT&T, Verizon Business, Marriott International, U.S. Departments of Defense and the Department of Immigration & Customs Enforcement. Regardless of project size, David’s objective is to exceed his client’s expectations with services that include:
Legacy Technology Platform Reviews
Vendor Relationship Support
Procurement Services including:
-Vendor Selection and Negotiation
End User Training
Common Carrier & Cellular Service Reviews